In this webinar, Tony Horan, Barrister and Victorian Bar Advanced Mediator, explains:

• why setting a clear and accurate scope of services is of paramount importance;
• what should be included or excluded in a scope of services and how that can be linked to price;
• opportunities and common pitfalls in scopes of services;
• managing changes to your scope mid project; and
• lessons from Lacrosse about the importance of consultants clarifying their role and scope.